Cancellation policy
At Work Wear Xpress Clothing, LLC, we understand that sometimes you may need to cancel an order. This Cancellation Policy explains how cancellations are handled for purchases made on https://workwearclothingxpress.com.
Order Cancellation
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Orders can be canceled before they are processed.
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Our order processing time is 1–3 business days. Once your order has been processed, it cannot be canceled.
How to Cancel an Order
If you need to cancel an order:
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Contact our customer service team as soon as possible.
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Provide your order number and request cancellation.
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If your order has not yet been processed, our team will confirm the cancellation and issue a full refund.
Orders placed after 06:00 PM will be processed the next business day, so please ensure your cancellation request is sent promptly.
Refunds for Canceled Orders
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Refunds for canceled orders will be issued to the original payment method.
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Refund processing may take up to 7 business days, depending on your payment provider.
Orders Already Shipped
Once an order has been processed and shipped, it cannot be canceled. In this case, you may return the order in accordance with our Return and Refund Policy. Please note that the return shipping cost will be the responsibility of the customer if the wrong order was placed.
Contact Us
If you have any questions or need assistance with canceling your order, please contact our customer service team:
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Phone: +1 260-728-4111
- E-mail: cs@workwearclothingxpress.com
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Business Days: Tuesday – Saturday
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Business Hours: 10:00 AM – 06:00 PM
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Address: 1480 Morningstar Blvd, Decatur, IN 46733, United States